Nextworks will deliver up to 3 phones to your work location at no cost and with no obligation. We'll provide a test call-in number including a sample auto-attendant. You can also try our softphone. No sneaky stuff. We promise. We can have a phone on your desk quickly and easily.
We deliver high class business phones with the features you expect: high definition audio, large screen size, bluetooth, wireless, expansion module, and work-from-home capable.
Nextworks Voice works in the office, at home, or on the go. Working remote has never been easier. Utilizing both physical and software phones increases the productivity of your staff.
View your call volume by any number of parameters to help measure the workload of your staff and hold times of your customers. Most of our competition can’t offer this service.
If required, you can record all or some calls to aid with compliance or training. A feature typically only available for large organizations, Nextworks Voice brings this ability to every client.
Monitor and manage live caller activity for your organization from a dashboard. With the aid of this tool you can intercept calls, train new employees, monitor hold times, know who is available, and more.
A Nextworks VoIP engineer will evaluate your ability to host VoIP phones. We will then deliver and install your phones. Because we are local, support is conducted on-site when required. You won't find this ability from national VoIP providers.
Your Nextworks account manager is available to aid and assist with the blueprint of your system. Our client support team is unsurpassed.
Nextworks ensures getting a new voice solution requires minimal effort on your behalf. Once we know your requirements, we will begin setup, record greetings, work with your existing phone company, physically place phones, connect headsets, provide helpsheets and train staff, test, and go live.
|ASSET||NEXTWORKS VOICE ADVANTAGE|
|Auto Attendant||Menus to guide callers through their options|
|Ring Groups||Ring multiple extensions at once or in line|
|Holding Queues||Diverse options for how callers can wait to speak to an agent|
|Dynamic Workgroups||Staff members can enter or exit ring groups at the push of a button|
|Digital Voicemail Options||Send voicemail to individual or shared mailboxes|
|Follow Me Mobility||Simple sequence to forward calls to your cell phone|
|Desk + Laptop Phone||Ring both your desk phone and your computer|
|Night Mode||Automatic switching to night mode|
|Holiday Mode||Simple push of a button to change to holiday mode|
|Conferencing||Internal and external conference calling|
|Paging||Page phones or large areas, such as a warehouse|
|Digital Directory||Dial by name for reaching extensions direct|
|Activity Reports||Online charts of caller activity showing volume and focus of calls|
|Custom Messaging||Professionally spoken or AI announcements & hold messages|
|100% VoIP||High definition clear communication|
Are you in the service industry with a team of professionals working in the field? Using softphone calls instead of cellphone calls delivers enormous benefits.