IT Services in Portland OR and Vancouver WA

Nextworks IT

[ Overview ] Cloud Migration & Support Cybersecurity Virtual CIO FAQs

An IT partnership with Nextworks allows you to focus on your business, streamline processes, and reduce costs. Under a Managed IT Services relationship, Nextworks assumes critical IT responsibility from Help Desk to Virtual CIO. Normalize your IT expenses under a flat monthly cost.

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At Nextworks, a Managed IT Services engagement equals pride in ownership. The health and security of your network is our responsibility. A properly designed and managed IT environment is paramount to our partnership. IT is a fundamental cornerstone of the operation of your business.

IT Strategic Planning

An IT strategic plan defines how technology aligns with operations. The plan outlines areas where IT can contribute to the organization’s ability to gain a competitive edge.

Friendly & Available IT Support

Pride is taken in our rapid response under a service level agreement. Our support team is friendly and effective. We are committed to an organized and thoughtful approach to IT support.

24×7‭ ‬Monitoring & Response

With ongoing proactive insights into your network, your soundness and security are safeguarded through alerts and forecasting. Nextworks' proprietary monthly audits deliver an additional layer of protection.

Cybersecurity & Compliance

A compliance framework helps your organization define and enact standards for business continuity and cybersecurity. Nextworks can help guide you through HIPAA, CJIS, CIS, and other regulatory requirements.

Protect your organization, and your reputation, from cyber criminals.

Are you currently under a cybersecurity attack?

Quickly book an appointment with a Nextworks cybersecurity expert. We can conduct a threat assessment and outline an immediate action plan, often on the same day.

YOUR IT PARTNERSHIP WITH NEXTWORKS

Our complete list of MSP deliverables...

The real value of MSP...

Reducing IT TCO in a bear market...

Partnering with your IT team...

COST ESTIMATOR

With a few questions we can provide a ballpark cost to invest in the health, performance, and security of your network.

Cloud Migration & Support

Overview [ Cloud Migration & Support ] Cybersecurity Virtual CIO FAQs

Nextworks has successfully helped over 100 clients with IT cloud decisions. Let us assist with a 5-year IT TCO comparing choices and degrees of cloud collaboration.

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With attention to IT best practices, our team can deploy and manage your systems and cloud services with measurable results, based on repeatable procedures that have been proven over time.

Cloud Benefits

Migrating your core IT functions into the cloud delivers flexibility, increases uptime, disperses up-front costs, and removes physical servers from your facility.

Cloud Mobility

With your data and applications in the cloud, you have greater mobile freedom. Coupled with a sound cybersecurity blueprint, you can rest knowing that your data is secure.

High Availability

A disaster recovery plan is synonymous in a cloud environment. Data backups, server redundancy, and safeguarding firewalls all can work seamlessly in the cloud.

Cloud Services

A suite of apps that help you stay connected and get things done. Chat, call, and host meetings; Share documents in the cloud.
Reliable, scalable, and inexpensive cloud computing services. AWS provides a massive global cloud infrastructure that allows you to quickly innovate, experiment and iterate.
How teams of all sizes connect, create, and collaborate. A flexible, innovative solution for people and organizations to achieve more.
Microsoft Azure is a cloud computing service created by Microsoft for building, testing, deploying, and managing applications and services through Microsoft-managed data centers.
ShareFile is a secure content collaboration, file sharing and sync software that supports all the document-centric tasks and workflow needs of small and large businesses.
StorageCraft provides unmatched data management, storage and protection solutions for the next-generation hybrid data center, be it on-premises or in the cloud.
Bring your files and cloud content together with the tools your team wants to use. Over 450,000 business teams trust our secure infrastructure.

Best Practices for
IT Management

High Availability
Networks

IT Organization
and Efficiency

Reduced IT Costs
with Results

Monitoring, Measuring,
and Reporting

Fast & Effective
IT Support

Only 10+ Year IT
Veterans

Proactive Response
and IT Strategy

Cyber Security

Overview Cloud Migration & Support [ Cybersecurity ] Virtual CIO FAQs

Small organizations have the same concern for IT security as do larger ones. Cyber criminals have shifted their strategy from broad sweeps to well researched and targeted attacks. The need to protect your digital assets and network is greater than ever. Let us navigate you through the complexities of IT security and compliance.

Auditing & Testing

Daily reviews of critical systems such as data backups, server health, and malware threats

Multi-Factor Authentication

Additional layer of security to your accounts beyond just username and password

Backup & Replication

Defense against data loss by ensuring that core data is replicated off-site with restoration testing

Employee Awareness

Security awareness training for cybersecurity threats for you and your staff

Security Policies & Procedures

IT best-practice operational procedures keep your team in a security conscience mindset

Threat Alertness & Monitoring

Staying aware of current exploits and avoidance procedures coupled with endpoint protection

3 STEPS TO AVOID A CYBER ATTACK

These fundamentals can help keep your business safe from cybercriminals. Watch our 1-minute video.

CYBERSECURITY TRAINING

Receive cybersecurity awareness training for you and your staff. From our Cybersecurity Portal, you can monitor your team's progress. Watch our 8-minute video.

STILL USING WINDOWS SERVER 2012?

Learn more about what it means for your business with Windows Server 2012 going away. Watch our 1-minute video.

Take Action Today

Start on the path to greater cybersecurity awareness. Visit our IT Security & Training Resource Center.

COMPLIMENTARY NETWORK ASSESSMENT

A Nextworks Virtual CIO can conduct an onsite (or remote) review of your IT. We will deliver a gap analysis comparing your current IT state with a recommended target state. There is no fee to taking the first step to a more secure and reliable network.

Virtual CIO

Overview Cloud Migration & Support Cybersecurity [ Virtual CIO ] FAQs

A Virtual CIO introduces technologies that are smart long-term strategic investments for your organization. Successfully balancing business strategy with day-to-day technology use is a task that requires an expansive outlook of your digital landscape.

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Recommendations made are concentric around gaining operational efficiency, reducing costs, and growing your bottom line. Your vCIO can be indispensable for linking IT systems to your organization’s objectives. The Virtual CIO Role is included with a Managed IT Services plan.

IT Budget & Review

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Providing a roadmap of IT expenses encompassing hardware, cloud services, Internet connectivity, telecommunications, software, and IT professional services. A comprehensive IT plan helps to establish a common goal.

Business Continuity

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How will your organization function if you lose Internet for an extended period? What if your data is unavailable due to a natural disaster or cyber-attack? Having a plan with redundancies in place can keep you operational.

Workforce Software

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Facilitate a needs assessment process for the selection of your operational applications: software maintenance, data backups, and cloud security. Integration into your workflow with high availability and security is paramount.

Industry Compliance

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When required by your industry, insurance carrier, or if you are merely exercising prudent quality and safety measures, Nextworks' proprietary small business approach can guide you through the due diligence of IT compliance.

Being exposed to a diverse range of businesses, Nextworks has revelations into many technological problem-solving solutions. Together we can apply ideas that have proven to be successful.

WORKING TOGETHER

Servicing Local Business, Non-Profit, and Local Government in the Greater Portland/Vancouver Area

Frequently Asked Questions

Overview Cloud Migration & Support Cybersecurity Virtual CIO [ FAQs ]

Managed IT Services is a new standard for delivering business IT support. We can help answer some of the questions you may have.

FAQs

What is meant by managed IT services?

A Managed Service Provider (MSP) provides an alternative to a break/fix IT outsourcing model. Under a managed services relationship, the MSP deploys a range of processes, capabilities, and functions for the purpose of improving IT operations, normalizing expenses, and streamlining workflow. An MSP can also assume the role of a virtual CIO. Learn more...

What does a managed IT services provider do?

An MSP delivers (1) 24x7 IT infrastructure monitoring, updates, repairs, and maintenance, (2) on-site and remote rapid response help desk, and (3) support of enterprise goals by providing an interface between business needs, user needs, and technology resources.

What's included in managed IT services?

All day-to-day IT operational functions are provided at a fixed monthly rate. Cost is determined by the number of users in the organization. A project is a change in IT and incurs an additional expense. Project examples are a new office, a new server, or a new cloud provider. Specialized applications depend on vendor support. See a complete list...

Do you provide cybersecurity training?

Nextworks can conduct cybersecurity training and testing for your staff. By accessing our cybersecurity training dashboard, your management can then review employee cybersecurity test results. This free service is included with all service plans.

How do you ensure security compliance?

Nextworks works closely with various compliance regulatory bodies such as HIPAA, PCI DSS, CJIS, and others. As your virtual CIO, Nextworks can guide your organization through meeting the complex and fluid demands of IT security. We’ve quantified IT security into the ongoing process of four distinct functions: (1) discovery, (2) hardening, (3) monitoring and reporting, and (4) reviews, education, and policies.

What is your contract term?

We believe long term relationships are built on trust above contractual commitments. Our contracts and renewed annually and can be terminated without cause with a 30-day cancellation notice. Nextworks has a 98% client retention history.

How is your service priced?

Your monthly rate is calculated by the number of employees who use a computer. There may be an oboarding fee to get started depending on the condition of your current IT environment. Request a full proposal...

What is your response time for help desk?

Nextworks is bound by a service-level agreement that states the performance and quality metrics of the relationship. Our average IT support response time has recently been measured at 12 minutes.

Can you review our IT environment and make recommendations?

Nextworks will be happy to perform a comprehensive on-site assessment of your existing IT environment and make recommendations for improved security and high-availability.